STRATEGY
The net profit of AOA 16.8 billion reflects our ability to generate value sustainably, as a result of a strategy geared towards sustainability and building solid foundations that ensure continuity and confidence.
STRATEGY
Mission
To be a leading institution in Angola, respected around the world, that excels in customer experience, in transforming lives, in demultiplicating the value of customer assets, committed to its ecosystem, today and in the future.
To be a leading institution in Angola, respected around the world, that excels in customer experience, in transforming lives, in demultiplicating the value of customer assets, committed to its ecosystem, today and in the future.
PARTNERSHIP ECOSYSTEM
Extending our value with strong partnerships
ESG
An institution that seeks to make an impact in everything it does
PARTNERSHIP ECOSYSTEM
Extending our value with strong partnerships
ESG
An institution that seeks to make an impact in everything it does
PHIT Vision 2.4
Leveraging Talent, Innovation and Information to serve Clients with excellence, maximizing the value generated for Society.
Leveraging Talent, Innovation and Information to serve Clients with excellence, maximizing the value generated for Society.
TALENT
An organization that recognizes and empowers people
CUSTOMER PRIMACY
Providing an excellent customer experience
DIGITAL INNOVATION
Efficient use of technology to better serve customers and talent
DATA AND AI
An organization based on information and extracting its value
SCALABILITY
Serving at scale with a focus on the customer and profitability
RESILIENCE
A solid financial structure and a risk culture
TALENT
An organization that recognizes and empowers people
CUSTOMER PRIMACY
Providing an excellent customer experience
DIGITAL INNOVATION
Efficient use of technology to better serve customers and talent
DATA AND AI
An organization based on information and extracting its value
SCALABILITY
Serving at scale with a focus on the customer and profitability
RESILIENCE
A solid financial structure and a risk culture
MAIN INDICATORS
Talent our main asset
Customers with value
Using innovation to better serve
Resilience
ESG
