STRATEGY
The PHIT 2.4 Strategic Plan is a term transformational process with the ambition of anticipating the Future through Talent, Innovation and Information, in order to serve Customers with excellence, maximising the value generated for Society.
Strategy
Mission
To be a benchmark institution in Angola, respected in the World, that stands out for Customer’s experience, excellence in the transformation of Lives multiplication of Customers’ Assets, committed to its Ecosystem, today and in the future.
PARTNERSHIP'S ECOSYSTEM
Extend our value chain with strong partnerships
ESG
An institution that seeks to generate impact in everything it does
PHIT 2.4 Vision
To leverage Talent, Innovation and Informationto serve Customers with excellence, maximizing the value generated for Society.
TALENT
An organisation that recognises and leverages Talent
CUSTOMER'S PRIMACY
Provide an excellent Customer experience
DIGITAL INNOVATION
Efficient use of innovation to better serve Customers and Talents
DATA AND AI
An organisation based on information and extracting its value
SCALABILITY
Serve at scale with a focus on the Customer and profitability
RESILIENCE
A solid financial structure and a risk culture
MAIN INDICATORS
Best bank to work for
Customers with value
Leader in digital transformation
Resilience
ESG
