MESSAGE FROM THE CHAIRMAN AND THE CEO

Despite the challenges of the context, in 2023 ATLANTICO strengthened its financial resilience, achieving a net profit of AOA 9.1 billion. This reflects a consistent increase in profitability, and a solvency ratio of 18.4%, demonstrating a solid balance sheet and in a reference position to continue supporting the development and diversification of the Angolan economy and families.

In this sense, 2023 was a key year for achieving several of the objectives set out in our Strategic Plan and consolidating others that had already been achieved in previous years. ATLANTICO’s resilience in the challenging context of 2023 demonstrates the success of our strategy and positioning.

With regard to our proximity to our Customers, whom we value as the Bank’s most important asset, we achieved significant goals by increasing sustainable sales, and this increased Customer confidence was reflected in their higher levels of engagement with us. We were also able to communicate more, bringing the Bank closer to our Customers and the market. This demonstrated our nonconformity, values, and high ambitions to remain a systemic Bank and a reference in the country.

Like the previous year, ATLANTICO focused on digital transformation and innovation, investing in simplifying processes and automating tasks to reduce bureaucracy and create 100% digital services. In 2023, the *400# Agiliza payment system surpassed the important figure of one million users. This solution not only provides technological resources, but also allows citizens to become bank customers with easy access to financial products and services from their push-button phones or smartphones, without consuming data, or through a network of banking agents. It is a tool for financial inclusion and, consequently, for social transformation.

We have enhanced the technological capacity and availability of our customer service points nationwide by extensively installing advanced equipment. Our ATLANTICO 24 HORAS spaces are available 24/7 and allow for deposits, withdrawals, transfers, and payments. In 2023, we expanded the self-service services available to Customers by installing the first two ATLANTICO Card Issuing Machines in Cidade Financeira, in Talatona, and in Viana, the capital’s most populous municipality.

This equipment allows, in a first phase, the renewal of multicaixa cards, in self-service and 100% digitally. It represents a pioneering contribution by ATLANTICO to the modernization of the banking sector, taking important steps in its digital transformation and bringing additional levels of efficiency to the entire economy. Our goal is also to improve our customers’ experience by offering them a seamless service that gives them greater autonomy, flexibility and convenience.

The ATLANTICO Card Issuing Machines are just another example of our commitment, which complements the numerous innovations we have introduced in recent years. On the other hand, the process of issuing cards is paperless. This means that there is no need to use paper to provide the PIN, making the Bank’s activities even more sustainable by utilizing technology to protect the environment.

The solid results for 2023 are the culmination of a clear strategy and demonstrate the ambition of a team united by a strong culture of resilience, innovation and an enormous desire to create value.

The Board of Directors and the Executive Commission would like to thank all those who contributed to achieving the set objectives. We especially thank the Shareholders for their trust in the management team, our Customers for their trust and esteem, and the Employees for their commitment, motivation, availability, and professional competence.

ATLANTICO, Values for Life