MISSION
To be a benchmark institution in Angola, respected in the World, that stands out for Customer’s experience, excellence in the transformation of Lives, multiplication of Customers’ Assets, committed to its Ecosystem, today and in the future.
![](/2022/files/ecossistema-parcerias.png)
PARTNERSHIP'S ECOSYSTEM
Extend our value chain with strong partnerships
![](/2022/files/ESG-1.png)
ESG
An institution that seeks to generate impact in everything it does
PHIT 2.4 VISION
To leverage Talent, Innovation, and Information, to serve Customers with excellence, maximizing the value generated for Society.
![](/2022/files/Talento-1.png)
TALENT
An organisation that recognises and leverages Talent
![](/2022/files/Primado-do-cliente-1.png)
CUSTOMER'S PRIMACY
Provide an excellent Customer experience
![](/2022/files/Inovacao-digital.png)
DIGITAL INNOVATION
Efficient use of technology to better serve Customers and Talents
![](/2022/files/Dados-e-IA.png)
DATA AND AI
An organisation based on information and extracting its value
![](/2022/files/escalabilidade.png)
SCALABILITY
Serve at scale with a focus on the Customer and profitability
![](/2022/files/Resiliencia-1.png)
RESILIENCE
A solid financial structure and a risk culture